Customer Service Representative
Spanish Fork, UT Spanish Fork, UT Full-time Full-time $12 - $16 an hour $12 - $16 an hour 1 day ago 1 day ago 1 day ago WE ARE GROWNING HERE AT GILLETTES! Job Description Primary Job Functions:
-Maintain the schedule and ensure jobs are completed.
-Maintain the Purchase Orders for installs -Maintain customer database with current information -Clear and concise communication with department managers, employees, and company customers-Including keeping customers appraised as to company schedule and requested lead-times.
Daily Duties:
-Answer, route, and schedule incoming calls -Dispatching Department -Schedule and coordinate all request from Contractors or Leads -Maintain dispatch board/schedule closely for accuracy of technicians working time- notify contractors or leads immediately if they are running behind and/or if they need to rescheduled.
-Forecast workload for days ahead with Install Manager -Create/Issue PO's, as needed, for purchases (all purchase require POs) -Schedule return trips as needed -Maintain daily electronic time sheets for department -Respond to all messages in a timely manner -Process Invoices/Paperwork/Timesheets -Confirm jobs -Other duties as assigned.
Weekly Duties:
-Maintain office appearance (cleanliness) Performance Indicators:
-Promptness of jobs completions -Number of call backs -Timelines of billing information to accounting -Organizational and Multitasking skill/abilities Job Type:
Full-time Pay:
$12.
00 - $16.
00 per hour
Benefits:
401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Experience level:
1 year Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
2 years (Preferred) Work Location:
In person Primary Job Functions:
-Maintain the schedule and ensure jobs are completed.
-Maintain the Purchase Orders for installs -Maintain customer database with current information -Clear and concise communication with department managers, employees, and company customers-Including keeping customers appraised as to company schedule and requested lead-times.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
-Maintain the schedule and ensure jobs are completed.
-Maintain the Purchase Orders for installs -Maintain customer database with current information -Clear and concise communication with department managers, employees, and company customers-Including keeping customers appraised as to company schedule and requested lead-times.
Daily Duties:
-Answer, route, and schedule incoming calls -Dispatching Department -Schedule and coordinate all request from Contractors or Leads -Maintain dispatch board/schedule closely for accuracy of technicians working time- notify contractors or leads immediately if they are running behind and/or if they need to rescheduled.
-Forecast workload for days ahead with Install Manager -Create/Issue PO's, as needed, for purchases (all purchase require POs) -Schedule return trips as needed -Maintain daily electronic time sheets for department -Respond to all messages in a timely manner -Process Invoices/Paperwork/Timesheets -Confirm jobs -Other duties as assigned.
Weekly Duties:
-Maintain office appearance (cleanliness) Performance Indicators:
-Promptness of jobs completions -Number of call backs -Timelines of billing information to accounting -Organizational and Multitasking skill/abilities Job Type:
Full-time Pay:
$12.
00 - $16.
00 per hour
Benefits:
401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Experience level:
1 year Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
2 years (Preferred) Work Location:
In person Primary Job Functions:
-Maintain the schedule and ensure jobs are completed.
-Maintain the Purchase Orders for installs -Maintain customer database with current information -Clear and concise communication with department managers, employees, and company customers-Including keeping customers appraised as to company schedule and requested lead-times.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
